Privacy Policy

Privacy Policy

Website privacy policy

This website is operated by ITO INTERNATIONAL TOUR OPERATOR S.R.L.. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

  • who we are,
  • how and why we collect, store, use and share personal information,
  • your rights in relation to your personal information, and
  • how to contact us and supervisory authorities in the event that you have a complaint.


Who we are

ITO INTERNATIONAL TOUR OPERATOR S.R.L. (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.


The personal information we collect and use

a) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.

b) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.

For example we may use cookies to monitor and/or collect the following information:

which pages user visits, traffic data

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, please see our Website cookie policy.

For further information on cookies generally visit or


How we use your personal information

We collect information about our users for the following purposes:

statistical analysis


Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

tour operator suppliers and tourist guides

We will not share you personal information with any other 3rd parties.



We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.


Whether personal information has to be provided by you, and if so why

No personal information has to be provided by you to us at any time.


How long your personal information will be kept

We will hold your personal information for the following periods:

10 years

These periods are no longer than necessary in each case.


Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:


legal obligation


Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.


Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.


Children and the validity of consent

Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.


What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws

If you would like to exercise any of these rights please:

  • email, call or write to us
  • let us have enough information to identify you
  • let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
  • let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.


How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.


Changes to the privacy policy

This privacy policy was published on 23/07/2018 and last updated on 23/07/2018.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:

notice in web page


Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:



Via San Fermo, 25 – 35137 Padova PD, ITALY


telephone: +39 49 660577 – Fax +39 49 8756890

Calls will be answered at the following times:

monday – friday from 9.00 to 17.00

We may record calls for quality and training purposes.

Our data protection officer is Oscar Inglese.


Privacy policy

La presente Privacy Policy è resa nel rispetto dell’articolo 13 del GDPR 2016/679 (General Data Protection Regulation, Regolamento europeo in materia
di protezione dei dati personali), della Raccomandazione n. 2/2001 del Gruppo di lavoro ex art. 29 e del Provvedimento generale del Garante Privacy in materia di cookie
dell’8 maggio 2014, n. 229.

Quanto segue si applica unicamente al sito ; il Titolare del trattamento non è responsabile dei dati inseriti e dei cookie installati da parte di altri siti
eventualmente consultati tramite link.

Finalità del trattamento e obbligatorietà del conferimento

I.T.O. International Tour Operator Srl tratta i dati che l’utente inserisce spontaneamente attraverso i form presenti nel sito (Form di contatto) unicamente per rispondere alla Sua richiesta.

Eventuali ulteriori finalità (a titolo esemplificativo e non esaustivo finalità di marketing) saranno oggetto di esplicita e motivata richiesta e di un Suo consenso specifico,
facoltativo e separato rispetto a quello richiesto per rispondere alle Sue domande.

Il conferimento dei dati e il consenso al trattamento sono necessari per dare seguito alle Sue richieste.

Mailing List o Newsletter

Con la registrazione alla mailing list o alla newsletter, l’indirizzo email dell’Utente viene automaticamente inserito in una lista di contatti a cui potranno essere
trasmessi messaggi email contenenti informazioni, anche di natura commerciale e promozionale, relative a questo sito web.

Modalità di trattamento, processi decisionali automatizzati e tempi di conservazione dei dati

Il trattamento dei Suoi dati si svolge in modalità informatiche.

Non vengono utilizzati processi decisionali automatizzati per trattare i Suoi dati personali.

I dati personali che La riguardano, raccolti attraverso i form del nostro sito, verranno conservati per il tempo necessario a dare riscontro alle Sue richieste.

Laddove sussistesse una normativa ulteriore ad imporre un tempo di conservazione più lungo, tale normativa verrà da noi rispettata.

I dati raccolti attraverso i cookie verranno conservati per il periodo di tempo stabilito dal singolo cookie.

Comunicazione, diffusione e trasferimento dei dati

I suoi dati non saranno comunicati né diffusi, senza il suo Specifico e facoltativo consenso, a soggetti terzi rispetto a I.T.O. International Tour Operator Srl.

I dati da Lei comunicati non saranno da noi trasferiti verso Paesi terzi o organizzazioni internazionali extra UE.

Diritti dell’interessato e reclamo al Garante Privacy

Lei ha diritto di richiederci in qualsiasi momento l’accesso ai dati che La riguardano, la loro modifica, integrazione o cancellazione,
la limitazione o l’opposizione al loro trattamento, laddove vi siano motivi legittimi,
nonché la portabilità dei suddetti dati presso un altro Titolare del trattamento.

Un utente registrato, potrà in autonomia, modificare i dati personali o revocare, in qualsiasi momento, il consenso all’utilizzo dei dati, altrimenti potrà
contattaci ad uno dei recapiti indicati nel paragrafo “Informazioni sul Titolare del trattamento e sull’eventuale Responsabile della protezione dei dati”.

Le è possibile inoltre proporre reclamo all’Autorità di controllo nazionale, laddove reputi che i Suoi dati siano stati trattati illegittimamente.

Vendita di beni e servizi online

I Dati Personali raccolti sono utilizzati per l’erogazione di servizi all’Utente o per la vendita di prodotti, inclusi il pagamento e l’eventuale consegna.

I dati utilizzati per il pagamento vengono acquisiti direttamente dal gestore del servizio di pagamento richiesto senza essere in alcun modo trattati da questo sito web.

Informazioni sul Titolare del trattamento

Il Titolare del Trattamento è I.T.O. International Tour Operator Srl, con sede legale in Via San Fermo, 25 35137 PADOVA.

Per esercitare i diritti previsti dalla normativa e meglio specificati sopra è possibile contattare il Titolare presso la sua sede oppure
tramite email a

Informazioni non contenute in questa policy

Maggiori informazioni in relazione al trattamento dei Dati Personali potranno essere richieste in qualsiasi momento al Titolare del Trattamento utilizzando
le informazioni di contatto.

Modifiche a questa privacy policy

Il Titolare del Trattamento si riserva il diritto di apportare modifiche alla presente privacy policy in qualunque momento dandone pubblicità agli Utenti su questa pagina.

Nel caso di mancata accettazione delle modifiche apportate alla presente privacy policy, l’Utente è tenuto a cessare l’utilizzo del sito web
e può richiedere al Titolare del Trattamento di rimuovere i propri Dati Personali.

Salvo quanto diversamente specificato, la precedente privacy policy continuerà ad applicarsi ai Dati Personali sino a quel momento raccolti

Do NOT follow this link or you will be banned from the site!